been disconnected from the game due to detected abnormal behaviors. Please refer to the FAQ Page for more details to fix your problem, or directly contact us viapubgnewstate_support@网页链接
Q: Help! I downloaded the client, but it's crashing!
Access to the game is automatically restricted if:
- Your device has USB debugging mode enabled.
- You are using an emulation program (emulator).
Q: I followed the steps listed above, but it's still crashing! What gives?
Here are some of the most common issues that cause crashes. Take a look and see if any of these solves the issue:
1. Exit the game, free up some memory on your device and restart the game.
2. Uninstall some apps you do not need in your device to free up internal storage.
3. Make sure your device is compatible with the minimum system and RAM requirements.
4. Download and reinstall the game.
Warning!The game forcibly closes if attempts to use unauthorized programs (cheats, hacks, etc.) or alter the game files are detected.
If your game is still persistently crashing, contact Customer Support. If possible, you may want to try the following steps and provide a video of the issue to help us speed up our investigation!
Q: Help! I downloaded the client, but it's crashing!
Access to the game is automatically restricted if:
- Your device has USB debugging mode enabled.
- You are using an emulation program (emulator).
Q: I followed the steps listed above, but it's still crashing! What gives?
Here are some of the most common issues that cause crashes. Take a look and see if any of these solves the issue:
1. Exit the game, free up some memory on your device and restart the game.
2. Uninstall some apps you do not need in your device to free up internal storage.
3. Make sure your device is compatible with the minimum system and RAM requirements.
4. Download and reinstall the game.
Warning!The game forcibly closes if attempts to use unauthorized programs (cheats, hacks, etc.) or alter the game files are detected.
If your game is still persistently crashing, contact Customer Support. If possible, you may want to try the following steps and provide a video of the issue to help us speed up our investigation!
